Contac/FAQS

Are products the same as displayed?

  • All images displayed on Aizo’s Closet social media and website are of original products designed and shot in-house. 

How to sign up for regular updates regarding Aizo’s Closet?

  • You can follow our social media platforms for to receive the latest updates.

How can I confirm that my order has been placed?

  • An email entailing e-receipt and order details will be sent as soon as the order has been placed. Furthermore, a confirmation call or a message will be received to confirm your order.

How can I know my order status? 

How can I exchange my order if I receive a defective/incorrect item?

  • Please note that all orders go through strict quality checks before dispatch. However, a human error might cause exceptions. In that case, contact our Customer Service department via e-mail (help@aizoscloset.com)
  • ,
  • , or on our official social media sharing images of the defective article along with your order number. You can also contact us by WhatsApp/Calling on our UAN number: +92-335-043-4568.

 

Is my personal information confidential?

  • Aizo’s Closet does not rent, sell, barter, or trade email addresses. When an order is placed with us, we collect information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities. 

How to get in touch with the Customer Care department?

Can I place an order by phone?

  • We do accept orders by phone. However, complete details for shipment of an order are mandatory. You can also contact us by WhatsApp/Calling on our UAN number: +92-335-043-4568.